Stop the Stupid Stuff’ In Your Business |
Stop the Stupid Stuff’ In Your Business
happens once more. Here’s associate degree example of what I decision “stupid stuff.” Some airlines currently wish to charge customers World Health Organization wish to talk to a live agent. That’s stupid stuff in 2 ways that. First, they’ve chosen to penalise customers World Health Organization wish to continue obtaining what they’ve continuously gotten – one-on-one attention. Worse, they’ve done it by locution they're going to charge additional for this antecedently normal level of service. what number customers can they lose due to this decision? i do know of a minimum of one. There area unit additional delicate, however no less damaging, stupid things businesses got to stop doing. Take, for instance, the new Wheaties boxes. General Mills recently
introduced Wheaties boxes with photos of the U.S. Olympic gold medalists. One was missing: Paul Hamm. Why? This was General Mills’ response to my inquiry: “Selecting a Wheaties Champion has ne'er been a straightforward task, particularly once we have witnessed numerous outstanding performances by such a large amount of championship athletes. however it merely isn’t potential to honor each champion on the Wheaties box.” so that they leave off the primary U.S. man to win the athletic competition all-round athletics championship in one in all the sport’s greatest comebacks? His come back from a
black fall to a near-perfect high-bar routine won near-universal praise and, for many folks, outlined the word “champion.” however there was tilt. As most of you recognize, a South Korean jock claimed that a evaluation error value him the gold and appealed to the Court of Arbitration for sport. The court recently dominated that Hamm will keep the decoration. although the laurels was controversial, it had been not as a result of something Hamm did or failed to do. Still, General Mills determined to try to to the “safe” issue. however by being safe and effort out Hamm, Wheaties is antagonistic the a lot of customers UN agency see him not as polemical, however as a hero, and losing customers within the method. currently that’s “stupid stuff.” thus begin stopping! Stop language “No” and begin victimisation the word “Yes.” Stop charging for services that the majority folks assume square measure free. decide what exasperates, discourages, hassles or confuses your customers and stop it.
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